Refunds and billing
This page collects the commercial guidance currently presented across the site into one support reference.
Event Trackers
Event Trackers are one-time purchases for a single event. Once added, they stay active until the event date, subject to the feature set and speed of the selected tracker.
Monthly Plans
Save with Monthly Plans, intended for users tracking multiple events and needing broader monthly capacity, more notifications, or faster alerting on an ongoing basis.
Money-back guarantee
We offer a 14-day money-back guarantee, no questions asked. If you are not satisfied, contact the team within 14 days of the initial purchase for a full refund.
For the latest plan names, prices, limits, and inclusions, see the pricing page.
Billing questions
If you need help with a purchase or refund request, contact [email protected].