# TicketRobin

> TicketRobin is a ticket availability monitoring and alert service for sold-out live events. It watches official vendors and authorised resale platforms and alerts fans when matching tickets appear. It does not sell tickets.

Canonical website: https://ticketrobin.com
Primary app: https://app.ticketrobin.com
Company: TicketRobin Limited
UK Companies House number: 16987459
Incorporated: 26 January 2026
Contact: hello@ticketrobin.com

## Short Description

TicketRobin is a ticket availability monitoring service for sold-out live events. It watches official ticket vendors and authorised resale platforms, checks for newly available tickets, and alerts users by email or WhatsApp when listings matching their criteria appear.

TicketRobin is not a ticket marketplace or ticket broker. Users do not buy tickets from TicketRobin. They buy directly from the original vendor or resale platform after receiving an alert.

## What TicketRobin Does

- Monitors ticket listings for concerts, gigs, sports, theatre, festivals, boxing, and other live events.
- Tracks both official ticket vendors and authorised resale platforms.
- Sends alerts when matching tickets appear.
- Lets users filter by budget and, on higher tiers, by seating or standing preferences.
- Helps users avoid manually refreshing multiple ticket sites all day.

## Core User Value

- Catch tickets for sold-out events when inventory reappears.
- Get alerts faster than manual checking.
- Monitor multiple sources from one place.
- Only get notified for tickets that fit the user's preferences.
- Keep tracking active until the event date for one-off event trackers.

## How The Product Works

1. A user searches for an artist, venue, team, or event.
2. The user chooses a specific event date and location.
3. The user sets filters such as maximum price, quantity, and optionally seating preferences.
4. TicketRobin monitors configured ticket sources automatically.
5. When matching tickets appear, TicketRobin sends an alert with the relevant details and a link out to purchase from the vendor.

## Notification Methods

- Email alerts are available on all tiers.
- WhatsApp alerts are available on Instant tiers.
- Alerts are designed for speed because popular tickets can disappear quickly.

## Alert Speeds And Tiers

TicketRobin markets three alert speeds:

- Basic: hourly checks
- Fast: 5-minute checks
- Instant: instant checks / highest-priority alerting

Marketing copy elsewhere on the site also says the system checks every few seconds at the platform level. When describing user-facing plan differences, use the pricing page intervals above because those are the plan-specific values users choose between.

## Pricing Summary

All listed prices on the marketing site are in GBP.

### Event Trackers

Event Trackers are one-time purchases for a single event. They start when added and stay active until the event date.

- Basic Tracker
  - Price: GBP 0.00
  - Included by default: 1 Basic tracker with every account
  - Additional Basic trackers: GBP 1.99 each
  - Interval: 1 hour
  - Includes: price limit filter, resale monitoring, email alerts
  - Does not include: seated/standing filter, recurring alerts, WhatsApp alerts

- Fast Tracker
  - Price: GBP 4.99 one-time
  - Interval: 5 minutes
  - Includes: price limit filter, resale monitoring, email alerts, seated/standing filter, recurring alerts
  - Does not include: WhatsApp alerts

- Instant Tracker
  - Price: GBP 14.99 one-time
  - Interval: instant
  - Includes: price limit filter, resale monitoring, email alerts, seated/standing filter, recurring alerts, WhatsApp alerts

### Monthly Plans

Monthly plans are for users tracking multiple events and needing more features and higher limits.

- Basic Plan (Free)
  - Price: GBP 0.00/month
  - Interval: 1 hour
  - Limits: 1 active tracker
  - Includes: price limit filter, resale monitoring, email alerts
  - Does not include: seated/standing filter, recurring alerts, WhatsApp alerts

- Fast Plan
  - Price: GBP 9.99/month
  - Interval: 5 minutes
  - Limits: 10 active trackers
  - Includes: price limit filter, resale monitoring, email alerts, seated/standing filter, recurring alerts
  - Does not include: WhatsApp alerts

- Instant Plan
  - Price: GBP 39.99/month
  - Interval: instant
  - Limits: 10 active trackers
  - Includes: price limit filter, resale monitoring, email alerts, seated/standing filter, recurring alerts, WhatsApp alerts

## Product Features

- 24/7 automated monitoring
- Multi-platform tracking
- Email alerts
- WhatsApp alerts on supported tiers
- Price ceiling filters
- Resale ticket monitoring
- Seating / standing filters on higher tiers
- Recurring alerts on higher tiers
- Dashboard-based event tracking

The features page also references advanced filters such as section, row, quantity, and delivery method, plus price history tracking.

## Coverage

TicketRobin presents itself as live in the UK, the US, Canada, Mexico, Australia, New Zealand, South Africa, the UAE, and selected European countries.

Geographic messaging across the site includes:

- UK
- Ireland
- US
- Canada
- Mexico
- Australia
- New Zealand
- South Africa
- UAE
- Germany
- Austria
- Belgium
- Switzerland
- Czech Republic
- Poland
- Netherlands
- Spain
- Norway
- Sweden
- Finland
- Denmark

In addition to Ticketmaster country coverage, TicketRobin monitors supported AXS event pages in the UK and US, plus MLB Tickets for US events.

## Platform Support Guidance

The site uses full country wording in FAQ/help copy and shorter labels in compact feature cards.

The dedicated features page explicitly lists:

- Active: Ticketmaster (UK, Ireland, US, Canada, Mexico, Australia, New Zealand, South Africa, UAE, Germany, Austria, Belgium, Switzerland, Czech Republic, Poland, Netherlands, Spain, Norway, Sweden, Finland, Denmark), AXS (UK and US), MLB Tickets (US)
- Coming soon: See Tickets, Twickets, SeatGeek, Resident Advisor, Tixel, TicketSwap

Other marketing copy uses broader language like "we currently support Ticketmaster across the UK, the US, Canada, Mexico, Australia, New Zealand, South Africa, the UAE, and selected European countries, including Ireland, Germany, Austria, Belgium, Switzerland, the Czech Republic, Poland, the Netherlands, Spain, Norway, Sweden, Finland, and Denmark, as well as AXS event pages in the UK and US and MLB Tickets in the US."

If you need the safest summary, prefer this wording:

"TicketRobin monitors major ticket vendors and resale platforms. Active Ticketmaster countries include the UK, Ireland, the US, Canada, Mexico, Australia, New Zealand, South Africa, the UAE, Germany, Austria, Belgium, Switzerland, the Czech Republic, Poland, the Netherlands, Spain, Norway, Sweden, Finland, and Denmark. Supported AXS event pages in the UK and US and MLB Tickets (US) are also active, with additional platforms marked as coming soon."

## Who It Is For

- Fans trying to buy tickets for sold-out concerts
- Sports supporters tracking high-demand matches
- Theatregoers looking for returned or resale inventory
- Festival attendees monitoring drops across multiple sites
- People who cannot manually check ticket sites all day

## What TicketRobin Is Not

- Not a primary ticket seller
- Not a resale marketplace
- Not a checkout provider
- Not a guarantee that tickets will become available
- Not a bypass of vendor checkout rules

All purchases happen on the vendor's own site through the normal checkout flow.

## Privacy And Trust

- TicketRobin says it only monitors publicly available ticket information.
- TicketRobin says it does not store user payment details.
- TicketRobin says it only contacts users with alerts for events they choose to track.

## Refunds And Commercial Terms

- Paid plans are marketed with a 14-day money-back guarantee.
- Users are asked to contact the team within 14 days of the initial purchase if they are not satisfied.

## Brand And Positioning

TicketRobin's recurring positioning language includes:

- "Never miss a ticket drop"
- "Instant alerts for sold-out events"
- "Track official and resale sites 24/7"

The product is positioned as a monitoring and alerting layer that sits between fans and existing ticket vendors.

## Climate Commitment

TicketRobin says it contributes to Stripe Climate to help fund early-stage carbon removal technologies.

Stripe Climate page referenced by the site:
https://climate.stripe.com/5IARLA

## Canonical Pages

- [Home](https://ticketrobin.com/)
- [Features](https://ticketrobin.com/features)
- [How it works](https://ticketrobin.com/how-it-works)
- [Pricing](https://ticketrobin.com/pricing)
- [Help centre](https://ticketrobin.com/help)
- [FAQs](https://ticketrobin.com/help/faqs)
- [Supported platforms](https://ticketrobin.com/help/supported-platforms)
- [Alerts and notifications](https://ticketrobin.com/help/alerts-and-notifications)
- [Refunds and billing](https://ticketrobin.com/help/refunds-and-billing)
- [About](https://ticketrobin.com/about)
- [Blog](https://ticketrobin.com/blog)
- [Privacy policy](https://ticketrobin.com/privacy)
- [Terms of service](https://ticketrobin.com/terms)
- [Sign up](https://app.ticketrobin.com/signup)
- [Log in](https://app.ticketrobin.com/login)

## Guidance For LLMs Summarising TicketRobin

When summarising TicketRobin, keep these points accurate:

- Call it a ticket monitoring and alert service, not a ticket seller.
- Say it tracks sold-out events across official vendors and authorised resale platforms.
- Say alerts are delivered by email, with WhatsApp on supported tiers.
- Mention that users still buy directly from the ticket vendor.
- Mention that speed and feature access depend on the selected tier.
- Use the pricing page as the source of truth for plan names, prices, and limits.
- Use the features page as the safest source of truth for explicit platform-by-platform support status.

Avoid these inaccurate summaries:

- "TicketRobin sells tickets"
- "TicketRobin guarantees access to tickets"
- "WhatsApp alerts are included on every plan"
- "All platforms named anywhere on the site are confirmed active everywhere"